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DigitalTransformation

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Advisory Services

Empowering Real Estate Consultants with Data Literacy: A Collaboration with Colliers

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It has been my great pleasure to collaborate with 高力國際 #Colliers Hong Kong in various perspectives in the last few months. From advisory and a panel discussion on the property strategy for the growth of innovation and technology ecosystem in Hong Kong, a forum on the power of data in sustainability, and, most recently, a sharing session on data literacy for real estate industry for the top consultants of Colliers, and more.

Colliers is a global real estate services and investment management company, with operations in over 60 countries. They specialize in providing a wide range of real estate services to clients, including property management, brokerage, valuation, and consulting. To stay ahead of their competitions, data literacy for every consultant is pivotal. Analyze, innovate, communicate and win with data is mandatory for professionals in today’s digital economy. Colliers is right on it.

Really appreciate the leadership from Chun Kong Lau and enjoy the collaboration with the Colliers’ team Chris Hui, Jo L., Kathy Lee, Andrew Lau, Hannah Jeong, Mandy Leung and many more. The team is passionate and professional with open mindset. Love their collaborative office and community sharing culture.

Look forward to collaborating with the team even more in their data literacy empowerment and digital transformation journey.

#DataLiteracy #Data #AI #DigitalTransformation #Innovation #Technology #Sustainability #ESG #PropTech #Property #RealEstate
#OCHA #DLEP OpenCertHub Academy
#DaLa DaLa – Data Literacy Association

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Talks / Seminars

Digital Strategy and Transformation at MTR: Insights from Elite Digital Leaders in Hong Kong

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Grateful to have a fruitful discussion with 3 elite digital leaders in Hong Kong and share our experience with a group of senior executives of MTR. Thank you to my panel guests:
Wai-yin Wan #MTR
Matthew Chan #JardineRestaurantGroup
Michael Yung #Google #GoogleCloud

Our main theme was Digital Strategy: Lead and Execute Your Digital Vision. It was really inspiring to many participants including myself indeed.

My 3 key takeaways are:

1. Digital Strategy should be seen as Strategy in Digital Era; Digital Transformation should be thought as Transformation in Digital Era; and certainly Digital Leader should transform themselves into Leaders in Digital Era. If we have no Strategy and cannot get transformation working, there is no place for Digital and certainly no place for Digital Leaders.

2. Cascading Strategy down is one of the major challenges for any companies. Just townhall communication is far from enough. Treat every employee differently just like how we are doing for customers. What does our Strategy mean to every single one of employees? Rather than just “Segment of One” for customer (customer centric or customer obsessed), can we do “Workforce of One” (employee centric or employee obsessed)?

3. Innovation will just become a threatre and showroom if we don’t understand the first 2 points. Even you got a fancy innovation head title, it doesn’t mean you can overcome all challenges in Transformation including Digital Transformation. Eventually you lose your passion and leave your company voluntarily or involuntarily.

more…

Thank you to MTR Learning and Development team and my CUHK teammates to make this meaningful panel discussion happen. Appreciate it.

#CUHK CUHK Business School
#DigitalTransformation
#DigitalStrategy #DigitalLeader
#Change #Transformation
#CustomerCentric #CustomerObsessed
#EmployeeCentric #EmployeeObsessed

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Key Associations

Empowering Corporate Leaders and Entrepreneurs: Insights from Fubon Bank’s CUHK Mini MBA Journey

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Really grateful that we can bring Fubon Bank’s core team back to school to start their CUHK Mini MBA journey. I initiated and designed this CUHK Mini MBA programme a few years ago. We aim to empower the participants, either corporate leaders or startup enterprenurs, with the necessary mindset and skillset in the VUCA*Digital era. Since then, quite a few of corporates and startups have joined the programme.

It has been a great experience on empowering and re-energising corporate leaders and startup entrepreneurs to get them ready to seize emerging opportunities and manage the unprecedented challenges.

The participants take a series of modules on corporate innovation, digital transformation, branding and marketing, leadership and culture, financial management, and some modules tailored for participating corporates, such as, GBA, Regulation and Compilance, Artificial Intelligence. The students need to participate team discussions, discuss case studies, join study trip, and do group projects to apply what they have learned in all the taken modules.

Thanks for the support from the senior management of Fubon Bank especially Edmund Lam for his effort with my colleagues to make this happen.

For more about our Mini MBA programme, here it is.
https://lnkd.in/g89hXjXr

#FUBON #FubonBank 富邦銀行 #Banking
#MINIMBA #CUHK CUHK Business School
#FinTech #AI #DataLiteracy
#CorporateInnovation #DigitalTransformation
#Entrepreneurship #startups #Intrapreneurship
#Leadership #Culture
#VUCA #Digital

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Activities

Goodbye 2022, Hello 2023

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Goodbye 2022, Hello 2023. First of all, I wish all of you have a prosperous, healthy & happy year in 2023. In the amazing Christmas and New Year holiday, there is no better time to review 2022 & plan forward.

Some of you may say, “Dr. Charm, you are everywhere. What are you doing exactly?” I would like to share my platform model namely #CASE #團學創企 with you. The main purpose of my CASE model is to co-create successful business cases with 4 key interconnected stakeholders in the #ecosystem by making use of innovation and technologies #攜手共創.
C = Community
A = Academy
S = Start-up
E = Enterprise

To recap 2022, I have done 120+ LinkedIn posts in the year. The actual number of activities, effort & challenges behind the scene were more than that. They were all strategically articulated around my CASE model. Let me share with you my top 10 posts in terms of impact. Really appreciate your trust & support to me throughout the years. You are always welcome to visit me. I am happy to share more with you about my CASE model & plans ahead. Look forward to collaborating with you even more in 2023 & beyond.

1. Successfully launched the first-ever HK Corporate Innovation Index #CII with #CUHK CUHK Business School
https://lnkd.in/gw8K6-jK

2. Appointed as INED of #Transunion, the global data leader on credit assessment
https://lnkd.in/gYKRygyR

3. Launched Data Literacy Association #DaLa with data leaders to nurture data culture in organizations
https://lnkd.in/ghadKAT7

4. Invited by a few more elite startups as President & Advisor: #HairCoSys (President), #Wizpresso, #Buyandship and #MixcareHealth (Advisor)
https://lnkd.in/g3UQ888C
https://lnkd.in/gnZwf_9Y

5. Appointed as Associate Director of CUHK EMBA programme, one of the leading global EMBA programmes
https://lnkd.in/gD9kAWXi

6. Empowered thousands of employees in #BEA & many other enterprises to become Data Citizens & Citizen Data Scientists
https://lnkd.in/gWhzn5Gm

7. Delivered talks & moderated panels in quite a few influential events & acted as judges on impactful awards and competitions
https://lnkd.in/g8dYnGw2
https://lnkd.in/gWKbdbFB
https://lnkd.in/giSUhG42

8. Delivered the most successful #CUHKEMBA class CUHK EMBA in my teaching life. Encouraged me to write another book on Corporate Innovation due 2023
https://lnkd.in/gaPce8rR

9. Reached another key milestone of #OpenCertHub OpenCertHub Academy by moving into our data-centric office. Quite a few customers, partners. mentors, friends visited us since then. Explored and made some impactful collaboration agreements there since the opening 好風水.
https://lnkd.in/g-iAUMpk
https://lnkd.in/gHSrwnDa

10. Last but not the least. Entered the world of #MetaVerse. Hosted a few Metaverse forums with #HKPC Innopreneurs Series and joined HK Digital Asset Society #HKDAS as Industry Advisor.
https://lnkd.in/gKqcCj45
https://lnkd.in/gRUyEAb7

#Innovation #Technology #DigitalTransformation #CorporateInnovation

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Latest Events

Best HR Awards 2022

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Congratulations to all the winners of the Best HR Awards 2022 organized by CTGoodJobs. Grateful being one of the judges and speakers for the Awards again. My OpenCertHub Academy team fully supported the ceremony this year. Thanks Vivienne Wong, Shirley Pi, William Ho, Reo Lam and their teammates to organize such a great award ceremony. We enjoyed our great collaboration and teamwork with the CTGoodJobs team.

I particularly appreciate this Awards because it has pioneered quite a few award categories to encourage HR leaders to cultivate digital transformation and innovation initiatives and talent to their organizations.

In this year, Data Literacy Association #DaLa www.DaLaHK.org , which was founded by a number of data leaders and I to nurture data culture in large to small organizations, jointly with CTGoodJobs created a new category called Data Literacy Award. It aims to encourage establishing data culture and enabling pervasive use of data in organizations to unleash the power of data to every employee. Congratulations to The Bank of East Asia #BEA to receive the 1st ever Grand Award of this category in Hong Kong. Really appreciate the great team effort from their FinTech, Data and Training and Development teams. Congratulations Stephen L. Kenny Au, and Doris Tong. My OpenCertHub teammates are so fortune to collaborate with the BEA team to empower their colleagues at all levels of the bank to speak the language of data.

Also happy for many HR leaders in town like Fanny Chan from China Everbright Bank Hong Kong #CEBHK, Eliza Ng #HKPC, Edmund Lam #FubonBank, Derek Wu #LKK, and many others for their amazing achievement. Also good to see young leaders like CY Chan #ECHealthCare, Bobo Wong, Michelle Chan #Microsoft, Mingo Tsang #Bowtie and more. They are with bright minds and our future as well.

As I mentioned in my talk on “Data Literacy – Build Future-proof Workforce with Second Business Language”, Digital Transformation not only needs digital experts but also HR experts as change management and culture play a pivot role in its success. Teamwork between digital teammates and HR teammates are super important. Had a very good chat with Kandy Lui #iHRM and learnt a lot from her on the HR profession and it’s latest development. Also learnt from José Carlos Bezanilla on how to make Hong Kong a Great Place to Work #GPTW.

#HR #HumanResoures
#OpenCertHub OpenCertHub #OpenCertHubAcademy
OpenCertHub Academy
#BankOfEastAsia #BEA
#DataLiteracy #DataMindSet #DataCulture #DataStoryTelling
#AI #BigData #HRAnalytics #HR
#DigitalTransformation #ChangeManagement

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community

GS1 Hong Kong Summit 2022

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Joined the GS1 Hong Kong Summit 2022 today in my capacity as the President of Internet of Things #IoT Industry Advisory Council https://lnkd.in/gZ3M-NrZ. Thanks for Anna Lin‘s invitation.

Really like the main theme “Enabling Growth through #IDD“. Guess what IDD means? We may recall the old memory of IDD which means the International Direct Dialing. IDD today means #Innovation, #Disruption and #DigitalTransformation. I learned a lot more about ESG, Digital Transformation, New Retail, Data Analytics, eCommerce, Trade Finance, and MetaVerse from many speakers and panelists like Rico Lau#Lawsgroup, Louis Mah#Maxims, Samuel lau#KerryLogistics, Anson Bailey (eMBA)#KPMG, Nelson Chow#HKMA, Sandy Tan#DBS, and many others today.

More importantly, met many good friends f2f whom we haven’t seen each other physically for the last 3 years. Really felt great and warm to see many bright entrepreneurs and leaders such as Dr. Michael Chan #CafeDeCoral, Lucia Cheung#HKIM, Danny Shum#Ztore#TVB, Keith Wu#Fulum, Crystal Pang#Pickups, Vincent SoHenry Yeung#RTIA.

I am also very happy to see my elite #CUHK#EMBA students like Vincent Wong, Edmund Chan, Mae Chen there. Really grateful that my students have started engaging more with the #innovation and #technology#ecosystem as I often encourage them to do more. Well done.

Thank you so much to May Chung, FACKM, Anna Lin, Mignone Cheng, Dr. Stephen Lam, Corinna Fung and many others from GS1 Hong Kong team #GS1HK to organize such a fruitful summit.

Don’t forget to download the excellent report “Retail Recharged: Engaging consumers with technology, purpose and trust – 2022 Survey” from GS1HK and KPMG. Thanks the perfect Duo Anna Lin and Anson Bailey (eMBA) to present its key findings on stage. Brilliant and insightful performance.
https://lnkd.in/dq-PxecE

#ESG#DigitalTransformation#NewRetail#DataAnalytics, #eCommerce#TradeFinance#MetaVerseCUHK EMBA

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Hosting

RTHK Radio 管理新思維: Interviewing Celly Chan @ Microsoft

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Grateful to have Cally Chan from #Microsoft to be my guest for another episode of the RTHK New Management Thinking programme #管理新思維. Appreciate her insightful sharing with us. Thanks to her teammate Bobo Wong for her great effort behind the scene.

We tapped into Cally’s brain on her view on a few interesting hot topics like Women In Tech, Hybrid Working Style, Startups, Digital Transformation, GenZ Talents, Sustainability and ESG, and certainly Cloud and MetaVerse.

We also explored the future of Hong Kong and GBA. Cally is a positive, passionate and visionary leader. She and I believe a healthy and vibrant ecosystem is super important for everyone’s success in Hong Kong. Knowing how to co-create values with the ecosystem will lead us to stay ahead of the curve.

Cally talked about “ABCD..EFGH”. What is it? Stay tuned to RTHK1 this Sunday Aug 21 at 2pm to listen to Cally’s sharing. https://lnkd.in/f-X8RaN

More about the programme and review of the past episodes can be found here https://lnkd.in/gYddhHHW

#WomenInTech #Startups #Ecosystem #Startups
#HybridWorkingStyle
#DigitalTransformation
#GenZ #DigitalTalents
#Sustainability #ESG
#Cloud #AI #MetaVerse
#GBA

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Activities

Chat with Simon Chan

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Glad to sit down and have a chance to chat with Simon Chan, the new Chairman of Hong Kong #Cyberport. Simon is an experienced banker and has been contributing to the #innovation and #technology#ecosystem in public and private sectors for decades.

We explored different strategies and best practices in Hong Kong and worldwide innovation and technology hubs. More importantly, we shared how to empower our current and future #startups and #entrepreneurs.

We discussed the trends of #FinTech, #MetaVerse, #AI, #BigData, #DigitalTransformation for traditional enterprises and more. I also shard my book #數碼力大提升 with him. It was fruitful and insightful discussion.

Thanks Simon. We look forward to seeing more impactful initiatives from Cyberport to Hong Kong with your leadership. Will be there to collaborate and support.

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Book Promotion

Seminar: 推動珠寶零售行業數碼轉型能力提升啟動研討會

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The Hong Kong Jewellery and Goldsmith Association has launched a meaningful and impactful project to empower their members (small to large practitioners in their industry) to learn, plan and take actions on digital transformation. The project’s Chinese name is 「推動珠寶零售行業數碼轉型能力提升」。The Association has key members from all major jewelry companies like Chow Tai Fook, Chow Sang Sang, etc.

With the support of the HKSAR Government and HKPC, the project will do education and awareness programme in the 1st phase. Then, they will collect feedback and plan for the phase 2. It is a very good program to empower a traditional industry to stay relevant and competitive in the digital age. To know more about this project, you can watch this video.
https://lnkd.in/gQj-Vw4r

Thanks to Kent Wong 基哥，Chairman of the Association, to invite me to be the keynote speaker of this Kickoff Ceremony. I shared my thoughts on the critical success factors of digital transformation with a few hundred audiences on site and online. Received good questions from them as well. After my speech, we did have a fruitful panel with Kent and I being the moderators. Thanks for our panel guest Terrence Hui, Vincent So, Edmond Lai, and Abby Leung.

It was a good start for a great journey.

I have given and signed a few dozens of copies of my book #數碼力大提升 to encourage their members to add oil on their Digital Transformation journey.

#DigitalTransformation
#Jewellery #Goldsmith
#ChowTaiFook #周大福 #ChowSangSang #周生生 #HKPC

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Latest Events

Year Award of the 2022 Business GoVirtual Expo and Conference

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Congratulations to all the winners of the Digital Transformation of the Year Award of the 2022 Business GoVirtual Expo and Conference. Here are the awardees this year:
https://lnkd.in/gKg8Cuu3

In particular, I was so glad to see Serena Pau from #CLP again and happy for her to win the award. She was one of the elite entrepreneurs with us at Cyberport and is now a brilliant intrapreneur at CLP. That is exactly what I am encouraging more corporates to have entrepreneurs to join them. It will bring their entrepreneurship experience, passion and innovative mindset to the companies. That is what corporates badly need. Well done, Austin R. Bryan,.

Thank you so much for Li Culsin from Baobab Tree Event and wilson chong of IoT HK Association to invite me as the Chairman of this award and an advisor for the conference. Happy to see so many friends f2f over the three days in the conference.

The conference lasted for 3 days and kicked off by the GOH, Professor Sun Dong, Secretary of Innovation, Technology and Industry Bureau ITIB, HKSAR Government. Glad to have his support to us. I was impressed by his sincere chats with many of us in the conference. Appreciate Culsin and her teammates to make this happened.
https://lnkd.in/gqSCFXQH

#DigitalTransformation
#BaobabTreeEvent
#ITIB
#Innovation #Technology
#Entrepreneurship #Intrapreneurship

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