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Digital Strategy and Transformation at MTR: Insights from Elite Digital Leaders in Hong Kong

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Grateful to have a fruitful discussion with 3 elite digital leaders in Hong Kong and share our experience with a group of senior executives of MTR. Thank you to my panel guests:
Wai-yin Wan #MTR
Matthew Chan #JardineRestaurantGroup
Michael Yung #Google #GoogleCloud

Our main theme was Digital Strategy: Lead and Execute Your Digital Vision. It was really inspiring to many participants including myself indeed.

My 3 key takeaways are:

1. Digital Strategy should be seen as Strategy in Digital Era; Digital Transformation should be thought as Transformation in Digital Era; and certainly Digital Leader should transform themselves into Leaders in Digital Era. If we have no Strategy and cannot get transformation working, there is no place for Digital and certainly no place for Digital Leaders.

2. Cascading Strategy down is one of the major challenges for any companies. Just townhall communication is far from enough. Treat every employee differently just like how we are doing for customers. What does our Strategy mean to every single one of employees? Rather than just “Segment of One” for customer (customer centric or customer obsessed), can we do “Workforce of One” (employee centric or employee obsessed)?

3. Innovation will just become a threatre and showroom if we don’t understand the first 2 points. Even you got a fancy innovation head title, it doesn’t mean you can overcome all challenges in Transformation including Digital Transformation. Eventually you lose your passion and leave your company voluntarily or involuntarily.

more…

Thank you to MTR Learning and Development team and my CUHK teammates to make this meaningful panel discussion happen. Appreciate it.

#CUHK CUHK Business School
#DigitalTransformation
#DigitalStrategy #DigitalLeader
#Change #Transformation
#CustomerCentric #CustomerObsessed
#EmployeeCentric #EmployeeObsessed

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Casual

CUHK EMBA Hong Kong’s Got Talent: Highlights from the 2023 Reunion Dinner

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CUHK EMBA Hong Kong’s Got Talent was the main theme of our #CUHK #EMBA Reunion Dinner 2023. Really pleased to see many of my EMBA students without masks and with big smiles. They are in fact the core talents of Hong Kong. Well done the organizing team to organize such a great reunion gathering. Thanks for Pong Yuen, Howard Lam and his EMBA teammates for all the effort. Special thank to Professor Andrew Chan for his 30 years of contribution to our EMBA programme. Amazing!

I also invited many of my guest speakers whom I invited them to share their experience with my students in my previous classes including Ryan Lai #foodpanda, Jens-Peter Brauner, FIET #Siemen, Jacqueline Chong #AWS #Amazon, Thomson Lai #AECOM, 鄭嘉泓 #Wizpresso, Harris SUN #RaSpect, Ravel Lai #Hysan, Matthew Chan #JardineRestaurantGroup. Grateful and thankful to all of their support and trust.

Congratulations to Ryan as he will start his CUHK EMBA journey in Sep this year. Really our honour to have Ryan as our student. Both the CEOs of the leading food delivery platforms in Hong Kong (#foodpanda) and Macau (#澳覓 #Acen), Ryan Lai and 江海涛, are our CUHK EMBA students now. I have taken a memorable photo with them.

Also met my 5 Founding Fellows of DaLa – Data Literacy Association #DaLa there Nixon Chau, Henry Hui, Matthew Chan, Ravel Lai, 鄭嘉泓. Henry and Nixon are also CUHK EMBA alumni. What a small world! Glad to see old and new friends Vincent Ma Hong Kong-Shenzhen Innovation and Technology Park Limited #HSITP, Andy Ann, Alan Lai, Emil Chan, Catherine Chan, Francis Ngai, Susanna Chiu, Laura Cozijnsen, Ivan Pong and many others.

Feel warm and great to see many fellow students of mine in CUHK EMBA including Dop Sun, Eric Loh, Anita Chan, Mae Chen, Vincent Wong, Victoria Wong, Rachel Yu, Yvonne Yu, Jane L., Justin Wu, 李立基, Vincent Cheng, Ronald Tse, Grace Chan, Mark Leung and many more…

It was a cool night as well. Lots of joy, memories, .. I also got my lucky draw award – very chill SUN glasses. Thank you.

CUHK EMBA CUHK Business School #CUHKEMBA

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Activities

Announce the Result of Hong Kong Corporate Innovation Index on Nov 23

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Do you know which companies in Hong Kong are the most innovative ones? More importantly, what can we learn from them? I am so excited to let you know that we are ready to announce the result of our first-ever Hong Kong Corporate Innovation Index CII on Nov 23, 2022.

After more than one-year work on CII, we have identified the most innovative enterprises and SMEs in Hong Kong based on our innovation framework. We will also announce a Composite Index for Corporate Innovation in Hong Kong so that we can compare our improvement in the future years. Don’t miss it. Find out more and register here: https://lnkd.in/dznKapFj

Our aim is not so much on the rankings and awards, but more on identifying the gaps and empowering our Hong Kong companies to innovate more effectively. A series of seminars and workshops will follow. I am so grateful to have the opportunity to contribute to this project as it is impactful, meaningful and influential to Hong Kong competitiveness and sustainable growth.

In the past year, we have done a series of tasks and in fact iterations of tasks, e.g. research, pilot study, interviews, survey, analysis, expert groups, etc., to get these results ready. It was not an easy job as you can imagine. Appreciate all the effort and hard work from our CUHK teammates, all steering committee members, all organizing committee members, all sponsors, all supporting organizations and certainly all the companies who participated in our survey and discussions.

Please join us in the afternoon of Nov 23, 2022 to learn more about corporate innovation. Apart from the CUHK senior management, we will have 2 discussion panels. One is on corporate innovation and another one is on SME innovation. We will talk about the findings from our survey and then discuss with the panelists. They are all ranked high on our Corporate Innovation Index.

HKSAR Government top officials, CUHK management, the top management of the awardees, the key leaders on innovation and technology ecosystem in Hong Kong have confirmed to join the ceremony. Please come to learn from and mingle with them.

#CII #CorporateInnovationIndex
#innovation #CorporateInnovation
#Technology #Ecosystem
#CUHK CUHK Business School
#HKGCC #HKSTP #Cyberport #AWS #IBM #SAP #JETCO #HASE #JardineRestaurantGroup #TradeLink
#CUHKEMBA #CUHKMBA #CUHKMiM
CUHK EMBA CUHK MBA CUHK MiM CUHK MSc in Finance
#SME

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Latest Events

(Hong Kong) Takeaways from Fireside Chat in the Launch of Corporate Innovation Index

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Leaders in Hong Kong shared experience on how corporates can innovate in this challenging time & seize the opportunities in the #DigitalEconomy. It was a fireside chat moderated by Patrick S Lee & I in the launch of Corporate Innovation Index program organized by #CUHK & #HKGCC.

Key takeaways:
1. Corporate innovation is about margin, sustainability & opportunities.

2. Engaging new generation is important for corporate innovation. Reverse mentorship is very effective to empower senior management on innovation.

3. The more challenging time we are in, more innovation we need (not an excuse to give up the priority of innovation)

4. Passion is a key for driving innovation

5. CEO cannot delegate innovation. He or she has to drive it & align with the company’s strategy with it. Bottom up is as equally important as top down.

more…

Grateful to have all these leaders in innovation & technology ecosystem to join the forum and appreciate their active participation. Francis Ngai #IBM, Andrew Ling #SAP, Eugene Hsia #HKSTP, Stella Kwan #Cyberport, Eunice Chan #HangSengBank, Raymond Cheng former C-suite #HSBC, Matthew Chan
#JardineRestaurantGroup, Larry Poon #CUHK & more.

We look forward to collaborating with all to deliver our Corporate Innovation Index for Hong Kong.

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Latest Events

(Hong Kong) Launch of Corporate Innovation Index (CII)

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#Academia, #Corporates, #TechGiants & #Startups are joining hands to establish the first ever #Corporate #Innovation #Index (CII) for Hong Kong.

#CUHK Business School together with #HKGCC supported by #HKSAR #ITC, #Cyberport, #HKSTP, Corporates #HangSengBank, #JETCO, #JardineRestaurantGroup, #TradeLink #Prestique, & Tech Giants #IBM #AWS #SAP, launched the CII project today in HKGCC. https://lnkd.in/eXf44k7

Under Secretary HKSAR ITB David Chung, HKGCC Chairman George Leung, CUHK Business School Dean Professor Lin Zhou, & Professor Wai Man Cheung gave their speeches to support the CII project.

Seasoned corporate leader Patrick S Lee & I led an interactive discussion on corporate innovation with over 40 f2f & many online corporate & tech leaders. The discussion was open & insightful. Here was one that I couldn’t agree more.

Raymond Cheng, the former CIO & COO of HSBC APAC, was here today. He said, “The more difficult time we are in, the more innovation we need.” I believe it said it all for us under the tough time of the Covid-19 & heavy digital disruption across industries & economics.

Appreciate support from Eugene Hsia Stella Kwan Andrew Ling Francis Ngai David Chow Chris So Angus Choi Yvonne Che Eunice Chan Vicky Wong & colleagues from #CUHK & #APIB.

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Latest Events

(Hong Kong) Fireside Chat : Opportunities and Challenges for Corporate Innovation

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Here we go! Corporate Innovation Index for Hong Kong is coming. Most companies are aware of the criticality of #innovation to the growth & even survival of their businesses. However, Corporate Innovation is easier said than done.

#CUHK Business School & #HKGCC with the support from #HKSAR Government Innovation & Technology Commissioner #ITC will build a #CorporateInnovationIndex to empower enterprises & SMEs in HK to improve their innovation mindset & capabilities.

Apart from the survey, we will have assessment tools, a series of seminars & workshops to help companies to improve their innovation. Appreciate to our ecosystem partners’ support #HangSengBank #JETCO #JardineRestaurantGroup #Cyberport #HKSTP #IBM #AWS #SAP #TradeLink #Prestique & more.

Dr. David Chung #ITB Under Secretary will officiate our kickoff ceremony on April 26. Two veterans in #CorporateInnovation & #Entrepreneurship, Dr. CHARM Toa & Patrick S Lee, will have a fireside chat on Corporate Innovation.
1.Why corporate innovation is so challenging?
2.What are the industry best practices to build & sustain corporate innovation success?
3.What can corporate leaders learn from tech start-ups & vice versa?

Learn more about our Corporate Innovation Index & join our fireside chat here.
https://lnkd.in/eXf44k7

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