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Exploring Digital Strategies for a Leading Veterinary Group in Asia: Lunch Discussion with Alan Lai

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Grateful to have a lunch discussion with a passionate and entrepreneurial leader, Alan Lai. Alan is the Group CEO of the Pet Space Group, a leading veterinary group in Asia. I love their #Medutainment strategy. He is also one of our elite CUHK EMBA alumni and my learning partner in CityU DBA. Our roads are crossing in multiple dimensions #有緣。

When we met last time in one of the CUHK 60th Anniversary events in HKJC, we touched based on the potential opportunities for a traditional pet veterinary group in the digital economy. That was why we had this lunch to explore further on potential strategies for the group like platform strategy and data monetization strategy.

Look forward to having a few more rounds of discussion with Alan. His business has lots of potential if Alan can have a right digital strategy.

#Strategy #DigitalStrategy
#DigitalEconomy
#Platform #Data #DataMonetization
CUHK EMBA #CUHKEMBA
#CityUDBA 香港城市大學

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Activities

Chatted with Harris Sun @ RaSpect

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Enjoyed my chat with Harris SUN, Founder and CEO, #RaSpect RaSpect Intelligence Inspection Limited in my OpenCertHub Academy office. I knew Harris when he has just started his #entrepreneurship journey back a few years ago. We both love #AI and #Data.

Back then, I have already appreciated his vision and determination to become an enterprenur after early career in a large multinational firm. Now his company is an elite #AI #PropTech #startup with major clients around the globe. RaSpect is one of the best AI startups from Hong Kong. His innovation use AI to inspect and predict defects and potential repairs for buildings and skyscrapers. Congrats on being one of the KPMG 2022 China Leading PropTech 50. Well done and proud of you, Harris.

We discussed about his market development plan, challenges and opportunities, joys and pains, and many other experience sharing. Enjoyed our conversation.

Christmas is coming. My OpenCertHub partner Andy Kwok and our teammates have set up a Christmas tree in our office. Harris is the first one to take a photo with me with that beautiful tree. Early Merry Christmas to you, Harris. Will continuously support you as always. Add oil!

Lots of Christmas parties are coming. Wish you all enjoy all these long missed f2f parties. Merry Christmas 🎉🍷🍷🌲.

#OpenCertHub #OCH #OpenCertHubAcademy #OCHA

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Training

DLEP Programme @Bank of East Asia

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My belief is that empowering people to do fishing is always better than serving them fish all the time. Our data and IT professionals have been doing a great job to help busness users to prepare reports and analytics so that the users can make better decisions, actions and even predictions. In the highly competitive envirnoment in the digital economy, doing this is simply not good enough to stay relevant.

That’s why we OpenCertHub Academy #OCHA www.ochacademy.com, a passionate and experienced team on data science and data culture, design our Data Literacy Empowerment Programme #DLEP to empower leaders and users at all levels across the whole organizations in major industries, such as financial services, property, transportation, utility, retail and so on, to speak the 2nd business language – Data. What it means is that everyone communicates, argues and wins with data as a habit in their daily conversation, meetings and tasks. We understand customers, seize opportunities and tackle problems through the smart use of data.

We aim to nurture and change the data culture of the organizations through training, data forums with industry experts and startups, cross-team data projects, community and more. Really grateful and thankful to see BEA to have a visionary leadership to go along with us in this journey of data culture transformation. We cultivated a group of Citizen Data Scientists (CDS) as the change agents to drive data culture change in their respective departments. We also have trained over hundreds of Data Citizens (DC) who now have the data mindset to use data more often in their daily jobs. The journey continues and more to come.

We thank for the trust from BEA senior management to us and have us as their trusted companion in the Data Literacy Empowerment journey. Really appreciate the collaboration and teamwork from BEA’s Data Team Kenny Au, FinTech & IT Team Stephen L. and Training & Development Team Doris Tong, and their bright teammates. Thank you! With their effort and support, we did build a very solid foundation and mutual trust to grow better and faster in 2023 and beyond. Look forward to sharing more experience with you all next year.

#BEA #BankofEastAsia
#DataLiteracy #DataCulture #DataMindset
#CitizenDataScientist #DataCitizen
#AI #BigData #Data #MachineLearning
#OpenCertHubAcademy OpenCertHub Academy

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Latest Events

Sharing in SAP: Importance of Data Literacy Democratization to Traditional Industry Leaders

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We had a live demonstration of Edutainment at the nice SAP collaborative office today. After a few sharing sessions on data literacy and data analytics, old friends and new friends were enjoying the famous and tasty German and Belgium beers, and great food.

First, we had some food of thoughts from Esmond Tong, the newly onboard MD of SAP. Congratulations to Esmond for his new journey at SAP.

I, as OpenCertHub Academy’s President, talked about the importance of data literacy democratization to traditional industry leaders and introduced our Data Literacy Empowerment Programme #DLEP. DLEP aims to empower enterprises to build a strong and sustainable data culture and empower the majority of their employees to think, speak and act on data. More can be found here www.ochacademy.com.

Greg Wong from SAP then talked about the augmented analysis. Clients and friends from SAP and OpenCertHub Academy attended the sharing sessions. The sharings were insightful but we saved the best for the last.

The beers, chit chats and joyness were all over SAP office to celebrate the mid autumn festival. What a gathering!

Thanks to Esmond Tong, Andrew Ling, Greg Wong, Cannie Tsang, Helen Lam, Suki Chan and their SAP teammates to organize such a great #EduTainment for us. Should do more and will do… Not just beer but reconnecting with friends and clients.

In the turbulent time worldwide, we all really treasured and were grateful to have such a gathering. May you all have a pleasant, safe and warm mid-autumn festival holiday with your families and friends.

#EduTainment
#SAP #SAPHK
#OpenCertHubAcademy #OCHA #OpenCertHub #OCH
#DataLiteracy #DataAnalytics #Data
#CitizenDataScientist #DataCitizen

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Activities

Visiting FoodPanda Office

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We may think that foodpanda’s office would be like a warehouse or a market as it deals with food delivery and logistics. In fact, foodpanda’s office is exactly like a vibrant startup’s office. The environment is open and collaborative. It is full of young talents with passion and innovation. Certainly, the cutty “Pau Pau” panda is there to make everyone joyful at work. They also have draft beer for informal gathering and praticing kitchen to co-create new cuisines with their partners, and more. Just love it.

Thanks for the leadership from their CEO Ryan Lai. It really made a huge difference to innovate for customers and engage young talents. Really happy to see that Ryan has brought his entrepreneurial experience to lead and change the company and in fact the industry. It reinforces my experience again that people who have been startups before can really bring entrepreneurship to corporates and make a difference.

I visited Ryan and his big data man Andrew Chan today in their nice office. We exchanged views on platform and data strategy. Thanks for Ryan’s and Andrew’s sharing and their special moon cake. Really proud of Ryan to lead foodpanda to become a leader in Hong Kong. Add oil, Ryan, Andrew and team.

#foodpanda
#entrepreneurship #startup
#innovation #platform #data

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Knowledge

MIT Prgram Completion: “Data Monetization Strategy: Creating Value Through Data”

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Finally completed the “Data Monetization Strategy: Creating Value Through Data” program organized by MIT Sloan School of Management 美國麻省理工大學斯隆商學院. It was one of the best data strategy programs in the recent few years. Even I have solid experience and background on AI and Big Data, I found that this program provides very relevant practices to monetize our data asset.

Big thanks to Dr. Barb Wixom‘s sharing and effort to put together this insightful program for us. My classmates or learning partners were from all over the world but we have a common goal to find the best way to monetize data. We formed a cross-country, cross-company and cross-function community and had lots of forums in the program to exchange views on relevant topics. That was one of the best parts in the program.

The course was not that easy as we might think of. It took me a few months to go through a series of modules and assignments. However, it is worth spending effort on this course out of my already-packed schedule.

The program had quite strict requirement to grant the certification to the participants and really tested my knowledge and persistence. My drive is that we are not just learning a new technology. To stay relevant in today’s digitally-disruptive world, we got to have the mindset to keep learning and innovating. Grateful that I did it and was granted the certificate.

My key takeaway is that it takes more than data and technology to monetize data effectively. Democratizing data literacy to everyone at all business levels and empowering them with data mindset are critical for data monetization success. That is what my team and I at OpenCertHub Academy have been empowering quite a few enterprises in Asia to do so.

If you would like to know more about this MIT program, here is a good video for it https://lnkd.in/gVZcdnuq

Enjoy learning and innovating!

#MIT#MITSlogan
#Data#DataLiteracy#DataStrategy
#DataMonetization#DataAsset
#CitizenDataScientist
#DataCitizen
#AI#BigData#MachineLearning
#OpenCertHubAcademy#OCHA#OpenCertHub
#LifeTimeLearning#Innovation#Technology

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Training

Training: AI for Financial Services Course for ICBC (Asia)

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Grateful to have Dr. Victor Ng to co-deliver our joint AI for Financial Services course to ICBC (Asia) at CUHK today. Really appreciate the full-day presence of Miss Gao, the Chairman and Executive Director of ICBC(Asia) together with their senior management. That was an excellent Lead-by-Example for all leaders. If you would like to cultivate and change your colleagues, you demonstrate it first. Really appreciate it, Miss Gao.

Dr. Ng and I have designed a Data Literacy Empowerment Programme #DLEP to empower all levels of colleagues in organizations to speak data. Today, I shared about how AI applies to financial services with real cases and examples worldwide while Dr. Ng cultivated the participants on data culture and mindset through experiential exercises. We have been doing it for many enterprises especially banks. What a practical combination to illustrate how leading enterprise is making good use of data to win the hearts of their customers. To know more about DLEP, please visit OpenCertHub Academy www.ochacademy.com.

The most impressive and rewarding part for me and Dr. Ng was the sharing from our students about their findings and suggestions from their team exercises. After we have shared our experiences, our students not only digested the key points well, but also come up with solid suggestions to make changes in ICBC to empower their colleagues to be citizen data scientists and data citizens. More importantly, their own data mindset has changed and they appreciate even more to use data to solve problems. Thanks to all for your effort. Congratulations and welcome aboard to the DLEP journey.

#ICBC #ICBCASIA #CUHK
#OpenCertHubAcademy #OCHA
#DLEP #DataLiteracy #Data
#AI #BigData #MachineLearning
#CitizenDataScientist #DataCitizen

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Latest Events

SunLife: The Last Two “Everyone Speaks Data” Mastermind forums

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Here you go for our third Mastermind forum this year for Sun Life Hong Kong and its financial advisors. The main theme this time was “Everyone Speaks Data” or “全民「講」數”。The last 2 Mastermind forums can be reviewed here:
https://lnkd.in/g_dAewVp
https://lnkd.in/gnuE3yEf

We aim to inspire and encourage Sun Life colleagues and ecosystem to co-create values for their customers with data. Good panel discussion as well as interaction with the f2f and online audiences.

I am grateful to have experienced AI and data corporate leaders, entrepreneurs and consultants in town as my panel speakers, including Patrick Khong #HASE, Jacob Wai, FRM, FFA FIPA, FCMA, CSDP, MHKCS, LLM, MBA #Deloitte, Calvin Cheng, CFA #Wizpresso and certainly our host Alex Wong #Sunlife. Really appreciate their insightful sharing. Thanks to SunLife Clement Lam Alice Chuck, Shirley Mak, the supporting team and my CUHK teammates today.

It takes not only IT team effort but also collaboration with data-literate colleagues at all business levels. Senior management’s determination on nurturing a data culture is very important but it is not enough. Pervasive use of data across the enterprise is the key for success. To unlock the values of data, not only IT and Data teams need to do a good job, all others need to see the values of data in their daily jobs and use data as their business language every day.

Hang Seng Bank is a great example and one of the pioneers in Hong Kong to go along this direction. Patrick is leading this change and empowering majority of their workforce on data literacy. They are also nurturing a group of citizen data scientists in different units to act as culture carrier to build, empower and sustain data culture. More here https://lnkd.in/g3PXKFYS.

Jacob and Calvin shared practical approaches to achieve this goal. Alex has also started this journey at Sun Life HK. This direction also aligns well with my vision and experience. My teammates from OpenCertHub Academy and CUHK are supporting quite a few companies in Hong Kong, including Hang Seng Bank, to empower their staff to nurture data culture, mindset and skills. To know more about our Data Literacy Empowerment Programme #DLEP, please check it out here www.ochacademy.com

Look forward to empowering more companies and talents to make smart use of data everyday.

#Sunlife #SunLifeHK #Insurance #InsurTech
#OCH #OCHA #OpenCertHub #CUHK
#DataLiteracy #CitizenDataScientist #DataCitizen
#AI #BigData #Data

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Activities

OpenCertHub Academy Moved to a New Office!

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Congratulations to OpenCertHub Academy on reaching another key milestone. Apart from onboarding a few influential enterprises to our Data Literacy Empowerment Programme in the last 12 months, we have moved to our new office. Our core team did a soft internal launch on a great “lucky” day with some traditional Chinese ceremony. “Pau Pau” bear also joined us. Thanks Ryan Lai #FoodPanda for the super cute bear.

To cope with higher demand from our clients, we have further expanded our team and office. Appreciate the trust from our customers and partners. Heartfelt thank to my teammates Andy Kwok, Dr. Victor Ng, Francois Lee, Candi Yeung and many others plus our close partners to make it happen.

My team and I will keep up our effort and passion to empower and upskill more talents on data literacy in Hong Kong as well as #GBA and #ASEAN.

To find out more about our Data Literacy Empowerment Programme or #DLEP, please visit here www.ochacademy.com

If you are interested in our DLEP programme as a client or a partner, please feel free to contact us. Cheers!

#DataLiteracy #Data #AI #BigData
#CitizenDataScientist #DataCitizen
#OpenCertHubAcademy, #OpenCertHub
#PauPau

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Activities

Visit Dr Edmund Lee at Gold Peak Technology Group (GP)

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Happy to visit Dr. Edmund Lee at the Gold Peak Technology Group today. Edmund has started a new journey in #GoldPeak after serving as CEO of Hong Kong Design Centre for years.

Gold Peak is not just a king in the battery market worldwide, but also an elite leader in the sound systems and technologies. Famous brands like #KEF #CELESTION just name a few. My visit and tour today really opened my eyes on how advanced and how far the quality, design and engineering of the #sound systems go especially their #speakers. Impressive! https://www.goldpeak.com/

Learned a lot from Edmund on bringing in ESG, Design and Innovation to the Group. With Edmund’s years of experience on product design, innovation and technology, I am sure the Gold Peak Group will reach another peak with his and GP’s C-suite leadership.

We also shared how important for leaders these days to empower everyone in the organization to be data literate. Edmund said, “Who in the world don’t need data literacy these days”. Edmund and his teammates have been changing their data mindset. Rather than just communicating using their expertise, they have also asked and used data to back things up. That really endorsed what we have been doing to empower enterprises in Hong Kong to speak, think and act on #data. Thanks Edmund to endorse our belief.

Look forward to collaborating with him and the Group in particular the crossovers of #ESG, #Design #Digital and certainly #DataLiteracy.

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