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Change Starts With “YOU”. What a quote posted on the wall of the Agile Culture Transformation #ACT room in the China CITIC Bank International #CNCBI 中信銀行(國際) in Hong Kong. The Bank really understands how important culture is to make any change work. It is so inspiring and a perfect place for us to hold our forum there with the main theme on Data Literacy: From Data Insight to Data Monetization.

The secret sauce of monetizing data asset effectively is in fact Data Culture of the organization. Our audiences were from different business units of the Bank. They also agreed with us that data culture is the top challenge to monetize data asset of the bank.

Frazer Lam, CIO of CNCBI, and I have delivered our speeches to set the scene. We then had a fruitful discussion with Patrick Khong #HKEXMichael Yung #Google and Victor Ng #OpenCertHubAcademy #OCHA. Really grateful having them in my panel. We all learnt a lot from their sharing. Thank you.

My 3 key takeaways on monetizing data effectively are as follows:

1. Collaboration across business units, IT and Data teams are super important to capitalize data asset.

2. Users at all levels should speak the language of data as their habit to solve problems, seize opportunities and communicate/agrue with stakeholders.

3. Building a sustainable data culture is the most critical success factor for data monetization rather than talent, data, technology, financial support and business cases.

Victor Ng and I have been empowering quite a few enterprises with our Data Literacy Empowerment Programme #DLEP. It is a data culture change programme and is a journey instead of a project. Please find out more https://ochacademy.com/

Really appreciate Denny Woo, CPFinT(M)Salina C.Sunny SoJoel Tse and many others from CNCBI and my OpenCertHub Academy’s colleagues to make this happen. Thanks for all participants on site and online today and their sensible questions. Happy to catch up with good friends Benedict Lau, CSM, CSPOLam HollyHongming Hu,CFA FRM and a few more now with the Bank there after the long Covid time.

Change Starts With “YOU”. Let’s empower ourselves to be a data citizen and speak the language of data every day.

#DataLiteracy #DataCulture #DataMindset #DataCitizen #CitizenDataScientist
#DataMonetization
#Data #BigData #AI
#Change #Culture #Agile #Transformation

From group photo with masks to f2f live class without masks. Mission in action now! Our CUHK EMBA CLASS of 2024 has just started 9 months ago. I met our new students first time (with masks on) in our program called Residence Week back then. It was a fruitful orientation week for all of us. Last weekend, I was very pleased to meet them (without masks and with smiles) again.

Our students are taking our course called “Crafting and Executing Winning Strategies” jointly developed and taught by Dr. Gilbert Cheung, Professor Pong Yuen, Howard Lam and myself. Our objective is to empower our EMBA students to become strategic leaders. It is easier said then done to be a strategic leader. Are you a strategic leader? Does your company have a strategy? Why bother? Why Strategy failed? Or Do you really know what is Strategy? More to be explored in our learning journey.

Apart from our experience, we also leverage on our networks to invite the best strategic leaders in Hong Kong and the region to share their practical experience on strategic management.

My first guest speaker was Susanna Wong, CEO of YATA. We are so grateful to have Susanna to share her experience in #YATA#SHK and #Mckinsey with us. Her sharing was really insightful, inspiring, impactful and practical as well. She discussed the challenging dilemmas that we always faced in practicing strategies like Stubborn vs Persistence, Change vs Plan, Financial Pressure vs Long-term Goal, Top Down or Bottom up, Communication vs Interpretation, Good Strategy vs Bad Strategy, and more.

We did have a good start of our “Crafting and Executing Winning Strategies” course in the last weekend. Our students started with some doubts on why we need to take Strategy seriously and now they are keen on digging wider and deeper on Strategy to master it. More to come in the next 3 months as the course continues. Stay tuned.

#Strategy #StrategicThinking #StrategicManagement
#Change #ChangeManagement
#CUHKEMBA CUHK EMBA CUHK Business School

Grateful to have a fruitful discussion with 3 elite digital leaders in Hong Kong and share our experience with a group of senior executives of MTR. Thank you to my panel guests:
Wai-yin Wan #MTR
Matthew Chan #JardineRestaurantGroup
Michael Yung #Google #GoogleCloud

Our main theme was Digital Strategy: Lead and Execute Your Digital Vision. It was really inspiring to many participants including myself indeed.

My 3 key takeaways are:

1. Digital Strategy should be seen as Strategy in Digital Era; Digital Transformation should be thought as Transformation in Digital Era; and certainly Digital Leader should transform themselves into Leaders in Digital Era. If we have no Strategy and cannot get transformation working, there is no place for Digital and certainly no place for Digital Leaders.

2. Cascading Strategy down is one of the major challenges for any companies. Just townhall communication is far from enough. Treat every employee differently just like how we are doing for customers. What does our Strategy mean to every single one of employees? Rather than just “Segment of One” for customer (customer centric or customer obsessed), can we do “Workforce of One” (employee centric or employee obsessed)?

3. Innovation will just become a threatre and showroom if we don’t understand the first 2 points. Even you got a fancy innovation head title, it doesn’t mean you can overcome all challenges in Transformation including Digital Transformation. Eventually you lose your passion and leave your company voluntarily or involuntarily.

more…

Thank you to MTR Learning and Development team and my CUHK teammates to make this meaningful panel discussion happen. Appreciate it.

#CUHK CUHK Business School
#DigitalTransformation
#DigitalStrategy #DigitalLeader
#Change #Transformation
#CustomerCentric #CustomerObsessed
#EmployeeCentric #EmployeeObsessed