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(Hong Kong) InnoPreneur Forum: “Successful eCommerce Strategies in the New Normal”

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We had a very fruitful discussion with #eCommerce leaders and #entrepreneurs today. It is a part of the #Innopreneur Forum series organized by #HKPC. The Innopreneur Network aims to connect #SMEs with innovators and practitioners.

The main theme this time was “Successful eCommerce Strategies in the New Normal”. I have moderated 2 online discussion panels with the following guests.
Susanna Chiu#Bonjour#HKMall#香港貓
Eddie Chou#HKTTECC
Gary Lam#Posify
Taurus Cheung#ShipAny
Sheldon Li#Buyandship
Jeffrey Tay#DBS

To deliver successful eCommerce, there are quite a few challenges that we need to overcome like #Marketing, #O2O integration, #Logistics, #Warehousing, #CrossBorder, #Cost, #Speed, #DataAnalytics, #DataPrivacy, #DigitalReadiness, #Financing, #CashFlow and more.

Fortunately, we have built a vibrant eCommerce #ecosystem in Hong Kong. Merchants and SMEs can focus on marketing and #innovation. For the rest of these challenges, they can leverage the respective partners in the ecosystem. In the last 6 years, Hong Kong has cultivated 4,000+ #startups and 10+ #unicorns. They have been making pivotal impact and significant contribution to our society in this chaotic pandemic period.

After all, building trust among stakeholders in the ecosystem is key for success. We all learned a lot from the guest speakers. If you would like to watch the replay, please visit this webpage in a few days: https://lnkd.in/gbf7KMRV

Thanks 香港生產力促進局 #HKPCAcademy#HKPCInnoSpace#SMEOneKaren F.Elly YipDAPHNE HO and many unsung heros behind the scene for organizing it. Also, appreciate all supporting organizations.

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Hosting

(Hong Kong) Co-host RTHK Programme Starting from 2022

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Starting from the Year of the Tiger, I will co-host the signature programme New Management Thinking 管理新思維 of #RTHK. I will invite top leaders in town to share their experience on digital transformation and corporate innovation.

I am so grateful that I had Ravel Lai, a veteran in #RetailTech industry, to be my 1st guest of this series. More top leaders will share their experience with us. Stay tuned.

Ravel has been applying technologies for retailers in all kinds from shoes, grocery, electronics to restaurants and shopping malls. He is a perfect expert to learn from on how retailers have been making use of technologies to solve problems, seize opportunities and handle crisis like the Covid-19.

We talked about technologies being used to overcome the pandemic. We explored the use of #BigData and #AI in #membership, #logistics, #eCommerce, #O2O, #NewRetail, #SocialCRM, and more. We also shared on various collaboration examples with startups. Then, we discussed the future of retail and the impact of emerging tech like #MetaVerse and #XR on retail industry.

Don’t miss the opportunity to tune in #RTHK1 #FM926 at 2pm on Feb 20.
https://lnkd.in/f-X8RaN

You can also review our chat through this link after Feb 20.
https://lnkd.in/gYddhHHW

Thank you so much to my CUHK teammates and my mentors Professor Andrew Chan and Professor Pong Yuen, Howard Lam and RTHK teammates.

CUHK Business School CUHK EMBA
#CUHKEMBA
#NewManagementThinking #管理新思維
#DigitalTransformation #CorporateInnovation #Entrepreneurship
#Retail #ShoppingMall #Shopping

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Latest Events

(Hong Kong) How Supply Chain and Retail Industries Make Use of Data in Future Decades?

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I am grateful to have Anna Lin #GS1HK as my guest in another episode of the #ToaSirDataTalk #ToaSir講數 series. Anna has been with #GS1 for 30 years and brought standards and rich experience to the #SupplyChain and #Retail industries in Hong Kong and the region.

We talked about how these industries have been making use of #data in the past 3 decades and the future decade. GS1 plays a vital role in #GlobalTrade, #eCommerce and #O2O business. 6 billion GS1 #Barcodes scanned global daily. Data captured in these processes are very useful and powerful.

Anna pointed out that, from the beginning till now, #Digitization was important so everything could be easily managed and tracked in an effective and efficient ways. With processes and standards in place by using technologies like #RFID, #IOT, the next important key step is #DataIntelligence. That is how to make good use of the captured data in our digitization phases to enhance our business, create values for customers and generate innovative business models.

What’s next? #SmartKiosk, #AIOT, #2DBarCode and more will further integrate data from supply chain and retail. Data analytics are the key. GS1 HK and #OpenCertHub shared the same vision. GS1 believes that a standardized barcode and further generation of the standard is the global language of business while OpenCertHub believes that data is the next business language apart from English and your local language.

Both organizations joined hands to launch a series of #BigData certification training to all levels of employees to strengthen their #DataLiteracy so that they unlock the value and power of the data generated in the supply chain and retail. We aim to #reskill and #upskill today’s leaders and workforce with the ability to analyze, communicate and argue with, storytelling about data, and most importantly making decision and taking actions based on data.

Thanks both #GS1HK and #OCH teams. Stay tuned on how to access my “Toa Sir Data talk” with Anna and other episodes in the series.

Susanna Chiu #NewRetail #Bonjour
https://lnkd.in/gHC9HwcD

Michael Yung #CustomerLoyalty #Platform #TravelTech #AsiaMiles
https://lnkd.in/ggvNv8BN

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Latest Events

(Hong Kong) The first episode of “Toa Sir Data Talk” (ToaSir講數)

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The best way to learn how to seize the opportunities of #BigData and #AI is not just reading books or taking training. Rather, we should learn from the industry leaders and practitioners. #OpenCertHub and I have started a series of experience sharing sessions called “Toa Sir Data Talk” or “Toa Sir講數”.

I will talk to the leaders from major industries in Hong Kong, Mainland and Asia on their journey of #DigitalTransformation. In particular, we will explore how #data empowers digital transformation.

Today, I have talked to Susanna Chiu, ED of #Bonjour #卓悦控股, one of the #NewRetail pioneers in Hong Kong and mainland. Susanna has been an innovator throughout her career from IT Audit, Digital TV to Supply Chain and New Retail. She is always a believer of digital innovation.

We discussed how we can make use of data on #Ecommerce #O2O #KOL #Platform #Ecosystem and more. Seeing Is Believing it. Susanna also walked me through their facilities with lots of new initiatives and fun. We both believe that empowering partners, customers and merchants with the power of data analytics is the key to the success of today’s business in the #DigitalEconomy.

Many thanks to Susanna and her teammates in Bonjour. We will continue talking to influential leaders on Data. Stay tuned for #ToaSirDataTalk and #ToaSir講數 on how you can access to this series of experience sharing.

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