Starting from the Year of the Tiger, I will co-host the signature programme New Management Thinking 管理新思維 of #RTHK. I will invite top leaders in town to share their experience on digital transformation and corporate innovation.
I am so grateful that I had Ravel Lai, a veteran in #RetailTech industry, to be my 1st guest of this series. More top leaders will share their experience with us. Stay tuned.
Ravel has been applying technologies for retailers in all kinds from shoes, grocery, electronics to restaurants and shopping malls. He is a perfect expert to learn from on how retailers have been making use of technologies to solve problems, seize opportunities and handle crisis like the Covid-19.
We talked about technologies being used to overcome the pandemic. We explored the use of #BigData and #AI in #membership, #logistics, #eCommerce, #O2O, #NewRetail, #SocialCRM, and more. We also shared on various collaboration examples with startups. Then, we discussed the future of retail and the impact of emerging tech like #MetaVerse and #XR on retail industry.
Don’t miss the opportunity to tune in #RTHK1 #FM926 at 2pm on Feb 20.
You can also review our chat through this link after Feb 20.
Thank you so much to my CUHK teammates and my mentors Professor Andrew Chan and Professor Pong Yuen, Howard Lam and RTHK teammates.
CUHK Business School CUHK EMBA
#DigitalTransformation #CorporateInnovation #Entrepreneurship
#Retail #ShoppingMall #Shopping
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