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(Hong Kong) My First Series of “Toa Sir Data Talk” (ToaSir講數)

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I am so grateful to complete my first series of chats with leaders across industries on #DATA in our programme #ToaSirDataTalk#ToaSir講數 in the past few months.

Topics that we talked about:

1. #AI, #BigData and #MachineLearning#ML strategies and applications in #Retail, #SupplyChain, #Engineering, #Telecom and #Hospitality.

2. Business models and data monetization

3. Data leadership, culture and mindset across the organization

4. Challenges on culture, organization, ROI, technology, talents, and data governance, data security and privacy, and practical experience to tackle these problems

5. Upskilling colleagues across organization to speak data as second business language (democratize #DataLiteracy to business at all levels)

6. Data talents acquisition, cultivation and retention

Would you like to learn from them? You can now not just #WFH but also #LFH#LearnFromHome. Here you go! You can watch them in #ToaSirDataTalk official website www.ToaSirDataTalk.com.

Thanks again to my guests Dr. Ricky Tsui#ARUP, Anna Lin#GS1HK, Susanna Chiu#Bonjour, Daniel Kwong former #CITICTelecom, and Michael Yung#Google. Appreciate support from my teammates from #OpenCertHub, #OpenCertHubAcademyAndy KwokEric Luo, #HKPC#HKPCAcademyKaren F.Marius Chow, and the production crew🙏👍👏. Great team work!

*** In the MAKING: We have started another series of “Toa Sir Data Talk” with business, innovation and data leaders, e.g. CEO, Chief Data Officer, Chief Digital Officer #CDO, Chief Innovation Officer, Chief Information Officer #CIO, #DataScientist, etc. If you are interested to share your data stories, please let me know.

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Latest Events

(Hong Kong) Data Literacy Empowerment (DLE) Webinar @HangSengBank

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Thanks Patrick Khong‘s leadership and senior management’s vision to transform Hang Seng Bank to be a leading data-driven enterprise. Grateful that we can collaborate together to contribute to the data literacy empowerment journey of the Hang Seng Bank.

Appreciate Hang Seng Bank senior management’s commitment to democratize data literacy to all lines of businesses and speak data as their business language – a must-have for leading enterprises in the digital economy. You have set an inspiring example for many enterprises in Hong Kong.

#DataLiteracy#AI#BigData
#DataCitizen#CitizenDataScientist#DataScientist
#HASE#HangSengBank
#CUHKCUHK Business School
#OpenCertHub#OpenCertHubAcademy

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Latest Events

(Hong Kong) “Toa Sir Data Talk” Share Tips & Examples in Telecom Industry

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The 2nd episode of our #ToaSirDataTalk#ToaSir講數 interview series is now ready to watch. Our guest speaker this time was Mr. Daniel Kwong, the former Chief Information and Innovation Officer of #CITIC#Telecom.

Daniel shared practical tips and examples to get the most out of data for his company. We also discussed how to acquire, train and engage data scientists. In addition, Daniel shared how to nurture a data culture in his company to get non-IT colleagues across business and operation units to make use of data to seize revenue opportunities and enhance operation efficiency.

Really learned a lot from Daniel. Appreciate his sharing and thank you. That is the key objective of our programme “Toa Sir Data Talk” i.e. invite experienced business and data leaders to share their industry best practices and data strategy on making use of data in their businesses and operations.

To watch the full interview, please click this link https://lnkd.in/ggyDAw7W

To watch our past interviews and stay tuned for future ones, please visit our #ToaSirDataTalk#ToaSir講數 website https://lnkd.in/gPdRNQfn

Let’s beef up our #DataLiteracy together through this series of guest interviews.

#BigData#AI#Data
#DataCitizen#CitizenDataScientist
#DataScientist
#DataLiteracyEmpowermentProgramme#DLEP
#OpenCertHub#OpenCertHubAcademy
#HKPCAcademy#HKPC

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Latest Events

(Hong Kong) The First Episode of “ToaSirDataTalk” is Now Available

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#Data is no doubt the most important asset of leading enterprises in the #DigitalEconomy. The best way to learn about the use of data in businesses is to speak with the leaders and data experts in major industries. It was my honour to conduct a series of interviews with the renowned leaders in our “Toa Sir Data Talk” or “Toa Sir講數” programme organized by #OpenCertHub and supported by #HKPCAcademy. Appreciate all the efforts from both teams especially Andy Kwok Karen F. and Marius Chow. The main objective of the programme is to share the best practices of the use of data and strengthen the data literacy of the business leaders, executives and professionals. I am happy to launch our first episode at the beginning of the Year of the Tiger. It is available to watch now in the programme website https://toasirdatatalk.com. The rest of the series will be released in Feb and Mar. You are welcome to watch them and let’s learn together. More elite speakers will be on our programme. Stay tuned. If you have some data experience to share, please let me know and I am more than happy to invite you to our “Toa Sir Data Talk” programme. 1. Anna Lin #SupplyChain #Retail Chief Executive, GS1 Hong Kong https://lnkd.in/gsSYnZFk 2. Daniel Kwong #Telecom Former Chief Information and Innovation Officer, CITIC Telecom CPC 3. Susanna Chiu #NewRetail #eCommerce Executive Director, Bonjour Holdings https://lnkd.in/gHC9HwcD 4. Michael Yung #CustomerLoyalty #Platform #TravelTech Former Head of Digital Product and Technology, Asia Miles https://lnkd.in/ggvNv8BN 5. Dr. Ricky Tsui #Engineering #Design Director of R&D and East Asia, ARUP https://lnkd.in/gmZ6VqMD #ToaSirDataTalk #ToaSir講數 #BigData #AI #DataLiteracy #DataCitizen #CitizenDataScientist #DataScientist #OpenCertHubAcademy #HKPC

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Activities

(Hong Kong) The Road Ahead in the Year of Tiger

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The Road Ahead.. Today is the fourth day of the Year of the Tiger. It is the official work day of the year according to the #TongSheng #通勝. It is believed that if we started our work well today, we will have a prosperous and harvesting year. Wish you start your first working day well and have a great Year of the Tiger. 祝大家開工大吉，身體健康。

Rather than a busy work day, I started my first working day today in a mountain to plan my “road” in the Year of the Tiger. It is a clear sky, quiet and comfortable temperature today. It is a perfect day to think clearly on what to improve myself from last year and to achieve this year. How about you?

The more that I think of my journey, the better that I feel grateful to what I have today. Thanks to my family, my beloved ones, friends and schoolmates, mentors and mentees, professors and students, colleagues and business partners and many others in my journey. I am just lucky and fortunate to have met you.

Look forward to having another year of joy and accomplishment with you all.

Remarks: #TongSheng is a traditional Chinese calendar which marks what to do and what not to do every day. It is a great example of the first generation of Big Data which predicted what to do based on the past historical data. No machine learning and AI were there then but lots of wisdom from our ancestors.

#CNY #YearOfTiger
#BigData #AI #MachineLearning

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Activities

(Hong Kong) New Year of Tiger, New Role in CUHK EMBA Programme

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Starting from the Year of the Tiger, I will take up another role at CUHK as the Associate Director of our EMBA Programme https://lnkd.in/fWQzDKq on the top of my current roles at CUHK and other roles in the innovation and technology industry. Together with our strong faculty and teammates at CUHK, I hope my experience and networks in the innovation and technology ecosystem can further empower our EMBA alumni and students on their digital transformation journey. Here is my webpage at CUHK https://lnkd.in/gPq7W8ye.

Really appreciate many mentors and colleagues at CUHK, as well as EMBA alumni and students to make my journey meaningful, impactful and joyful. In particular, I would like to thank Professor Pong Yuen, Howard Lam, Andrew Chan, Kalok Chan, Waiman Cheung, Dominic Chan, Grace Liang, John LAI and Chun So, Jean Yuen and many others of CUHK EMBA team in my CUHK journey. Thank you.

Apart from teaching EMBA, Chinese EMBA and MBA courses, and corporate training on digital transformation, corporate innovation, entrepreneurship, AI, FinTech, Platform and emerging technology subjects, I am also a founding member of and actively participating in a few key innovation and technology initiatives of CUHK as follows. Feel free to communicate with me to find out more.

Corporate Innovation Index
https://lnkd.in/gzykEWCF

Deep Tech Venture Launch Programme
https://lnkd.in/ge45dMPp

Digital Leadership Series for Executives
https://lnkd.in/gZBZmjp

Mini-MBA in Innovative Leadership
https://lnkd.in/g6Pe4bUM

I look forward to continually cultivating the next generation of leaders and entrepreneurs in the digital economy through our EMBA programme and other capacities of mine in the innovation and technology ecosystem.

I wish you all and your families have a healthy, happy and fruitful year of the Tiger.

#CUHK CUHK Business School
#CUHKEMBA #EMBA CUHK EMBA
#CUHKMBA #MBA CUHK MBA
#Innovation #Technology #Entrepreneurship
#DigitalEconomy #DigitalTransformation
#AI #BigData #FinTech #ESG #Platform

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Latest Events

(Mainland China) Collaboration with Designthinkers Academy (DTA)

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It is our honour to collaborate with the Designthinkers Academy #DTA, the world’s leading Design Thinking power house. We are pleased to contribute our expertise to support DTA’s expansion to the mainland China market by blockchaining their highly reputable certificates on our intelligent OpenCertHub platform.

This is only our first milestone. Apart from infrastructure support, we are exploring further collaboration beyond that. Talents with Design Thinking and Data Analytics skills will be super powerful to solve business problems innovatively and analytically. We look forward to further collaborating with DTA in Hong Kong, Mainland and ASEAN.

Appreciate DAVID Chung Tai-Wai, Tim SchuurmanJeroen Weide, van derDaryl LimInno Man from DTA worldwide for their trust and support. Thanks to our OCH team Andy Kwok Francois Lee and Tony Woo 胡宗显 for their great effort to make it happened. Well done!

#DesignThinking#designthinkers
#DesignThinkerAcademy
DesignThinkers Academy
#DataLiteracy#BigData#AI
#Blockchain
#OpenCertHub#OpenCertHubAcademy
OpenCertHub
OpenCertHub Academy

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Latest Events

(Hong Kong) Newly Launched Data Literacy Empowerment Programme by Hang Seng Bank

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Grateful that Hang Seng Bank, one of the major banks in Hong Kong, is determined to become a data-driven leader in the financial services. Appreciate the vision and leadership from the bank’s senior management to make this happen. It really sets a great example for Hong Kong companies to treat data as their strategic asset and how data play a game changer role in the Digital Economy.

Apart from data and technology parts, Data Literacy is equally critical for the success of a data-driven enterprise. Apart from English and Chinese, do you speak #Data? According to Gartner, Data is the second business language in the Digital Economy. Every employee, not just data team and IT team, needs to speak data to communicate with, argue with and persuade customers, colleagues, bosses, investors, partners, literally everyone around you. This is one of the top Future Skills ranked by almost all leading research firms.

It is my pleasure and honour having this opportunity to lead and deliver our Data Literacy Empowerment Programme #DLEP to the bank. DLEP aims to democratise data literacy to the majority of the workforce through a series of data literacy executive roundtables, experiential workshops, group projects, mentoring sessions, hackathons and more for the bank. It emphasizes on data mindset and culture, data storytelling, machine learning applications and hands-on experience. Thanks to the trust and support from Hang Seng Bank’s senior management especially the leadership from Patrick Khong, CDO of HASE, my CUHK’s teammates and OpenCertHub Academy’s data experts.

Higher customer expectations on digital experience and keen competition from data savvy banks and FinTech startups are some of key drivers for us to create this DLEP programme. In fact, it happened in not just financial services but also most of the major traditional industries.

If you would like to know more about our DLEP to ride on the journey of becoming a data-driven enterprise, I am happy to share my thoughts with you.

#CUHK#ABIP#CUHKEMBA#CUHKMBACUHK Business School
#HangSengBank#HASE
#FinancialServices#Banking#FinTech
#DataLiteracy#DataDriven
#BigData#AI#MachineLearning
#DataMindset#DataCulture#DataStoryTelling
#OpenCertHub#OpenCertHubAcademy

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(Hong Kong) What is the Secret Sauce of the Leading Enterprises in New Economy?

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What is the secret sauce of Coca-Cola in the old economy? How about the secret sauce of the leading enterprises in today’s new economy? The answer is customer centricity. How did these enterprises make it? The answer is #Data. These companies are capable of turning data into their customer voice. That differentiates the leaders from the laggards in the digital economy.

Thanks for Hong Kong Association for Customer Service Excellence #HKACE to invite me to share my experience with their members. My main theme was “Turn Data into Our Customer Voice”. I have explained the core relationship of Customer Centricity and Data Literacy using the Left-Right Circle framework. I also introduced how we used our Data Literacy Empowerment Programme #DLEP to empower enterprises to democratize data literacy (data culture, mindset and skills) to the majority of their workforce. Find out more from our OpenCertHub Academy https://lnkd.in/gi6y9mJE

Benson Kwong #Fairwood#大快活, one of the largest fast food chains in Asia, also shared how they made use of data to help their internal customers (colleagues) to solve pain points in the front line. For instance, they used data to find the most effective way to deliver training to different levels of employees. Excellent examples of making use of data for customer excellence.

Appreciate Annie LeungCharles Ho from #HKACE#MTR effort to organize this forum. I hope I have given some insights to them and their members how to leverage on data in their customer services businesses and operations.

#AI#BigData#DataLiteracy
#DigitalTransformation#DigitalEconomy
#CustomerCentricity
#LeftRightCircle
#OpenCertHubAcademy
#OpenCertHub

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(Hong Kong) The 16th Guangdong-Hong Kong-Macao IoT Technology Application Summit

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As a member of the GS1 HK’s IoT Industry Advisor Council, I am glad to join the 16th Guangdong-Hong Kong-Macao IoT Technology Application Summit co-organised by GS1 HK today in 3 locations, mainland, Hong Kong and #Macau, simultaneously.

Appreciate the effort from Anna Lin, Corinna Fung, Julian Sin#GS1HK, Kingsley Wong #OGCIO, Ivan Lam#ASTRI, 龍勝當 #澳門電腦學會，and certainly counterparts in Guangdong. Glad to see many industry experts there as well Andrew Ling, wilson chong, Vincent So, Ir Dr Venus Lun, Harman Ng, Kinsen Lee, Bryan Peng(彭文俊)Alex Chung 鍾孝揚 and many others.

Great to see the collaboration across 3 regions on IoT applications on various industries. To make our Greater Bay Area or GBA work, we need smart money flow (FinTech and RegTech), smart logistics flow (AIOT) and certainly smart information flow (AI and Big Data). All these flows have to be protected by CyberSecurity and Blockchain.

Thanks for Anna’s leadership and her GS1HK team effort. Look forward to having more collaboration in these areas and contributing more in this alliance across the #GreaterBayArea#GBA in 2022 and beyond.

#SmartMobility#SmartCity#SmartRetail
#SmartLogistics#SmartTravel
#SupplyChain#Logistics
#AIOT#IOE#IIOT#AI#BigData
#FinTech#RegTech#Blockchain#CyberSecurity

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