It was the first time for me to teach under the typhoon signal #3 in my life. Really appreciate all of our executive students’ heart to learn and join our class on <Leadership and Workforce Transformation in the Digital Era> yesterday. It is a part of the #CUHK #APIB <Digital Leadership Series for Executives> programme that I introduced and designed. https://lnkd.in/gU8AzDJ
We had leaders and executives from various industries such as #FinancialServices, #Retail, #Energy, #Pharmaceutical, #Technologies, etc. to join the class yesterday. It indicated that leaders from these industries are keen on learning more about the soft side of digital transformation.
Appreciate Teddy Liu to co-teach this class with me. In fact, Teddy is the master mind of this course. He is an expert on the people side of digital transformation. Teddy shared his experience and wisdom on this subject matter. In my part, I explored a few digital transformation real-life cases with our students.
It was our honour to have Stephen Leung, Country Manager of #Pfizer Hong Kong and Indonesia, to share his wisdom on leadership, people and change management. It was very valuable and insightful. I was also impressed by his way to share his thoughts. He made good use of interesting stories and fantastic analogies.
Thank you, Stephen. I will remember to drink more water H2O. Healthy, Happy and Optimistic. Thank you, Teddy, to empower me and our students to master the change management and talents strategy in the digital era. Appreciate the great effort behind the scene from my CUHK APIB teammates.
One more day to go for this course. We will have another enlightening leader Joe Wan, CEO of #Tricor, to share his wisdom. Stay tuned.
#DigitalLeadership
#DigitalTransformation
#ChangeManagement
#DigitalWorkforce
#WorkforceManagement
#Leadership
#CUHKEMBA #CUHKMBA
Thanks to Joe Wan, CEO of #Tricor, for his experience sharing on talents cultivation in the digital era. Also, appreciate Teddy Liu for delivering the workshop on Leadership and Workforce Transformation in the Digital Era Programme. It was a part of our Digital Leadership Series for Executives initiated and designed by me and a number of industry experts and professors for #CUHK.
https://lnkd.in/gZBZmjp
Here are a few key takeaways from Joe’s sharing.
1. How important is “#WHY” and “#PURPOSE“.
We have to help our colleagues know why he or she is here and how important and relevant their contribution is to the company and themselves. If that alignment works well, people will not just stay but also do their best in their jobs.
2. Listen to all levels of employees
Willing to listen to different levels of staff and answer all kinds of questions directly from staff from levels down will earn trust and pick up ideas that senior management can never think of.
3. Transform every employee to be a #startup
Encouraging #intrapreneurship and innovation from the bottom also encourage talents to join you and stay and grow with the company. Joe has supported their teammates to open a cafe which is now in their building and other places.
4. Take exit interview seriously
Not only finding out more about why a colleague leaves, but also offering staff, who are leaving, a final chance to stay. Joe said in the Exit Interview, “If you stay, I can waive the advanced notice for your next resignation if any.” That sincerity is really building another level of trust even the staff finally left. Alumni groups can be very powerful these days as ecosystem collaboration is the key to success in the digital era.
5. Respect each other
Joe asked and enforced every manager to treat their staff with respect. For instance, it is fine for a manager to shout at their staff but never one stands up and the other sits down. A simple gesture means a lot.
All these tips applied well in particular to the young generation. I learned a lot from Joe and Teddy. To thank Joe, I also shared a copy of my book #數碼力大提升 to him.
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CUHK Business School
#DigitalLeadership
#DigitalTransformation
#DigitalEconomy
#DigitalWorkforce