Amazing f2f panel discussion today with 5 elite digital leaders. Thanks for Ian Chan #Octopus, Adrian Toy #Google, Kevin Huang #Carousell, Ralph Szeto #AIM & Frankie Ng #Shopify.
We discussed 2 key questions.
1. What are the hurdles of #DigitalTransformation?
2. What are the impacts of the pandemic on Digital Transformation?
My key takeaways are:
1. Sense of urgency is critical to drive change including digital tranformation.
2. Great potential of our #Entrepreneurship were unleashed when people have more time with themselves during the pandemic.
3. Culture is key as political and functional silos causing lots of hurdles without alignment.
4. The pandemic drives not only digital adoption of users but also #CustomerExperience #innovation from the providers.
5. Some great visions of the panelist: Carousell wants to make 2nd hand products as people’s first choice. It brings #Sustainability & #SocialImpact to the society while Shopify aims to be the platform of all commerce at all touchpoints instead of just #Ecommerce.
More..
Appreciate CUHK MBA Alumni Association Alexandra Lo, EMBA and Armstrong Lee & #CUHKMBA and #CUHKEMBA colleagues to make this amazing forum possible. Thanks to all f2f and online participants & their active participation. See you next time.
