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(Hong Kong) How to make our customers WOW by smart use of data?

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“Make Something WOW” was the message on the wall behind Michael Yung and I. That was close to what we have talked about. How to make our customers #WOW by smart use of #data?

This was another episode of the #ToaSirDataTalk #ToaSir講數 series organized by #OpenCertHub #OCH. Michael is an veteran in the #TravelTech and #CustomerLoyalty industry. We discussed how to leverage on data in the #B2C and #B2B markets.

Michael has been using data to empower his company to understand their consumers and offer the most suitable products and services to them. Another key customer of this industry is merchants. Michael also makes use of data to help his merchants to design right products and campaigns to their customers. We also talked about the key roles of data in a #platform.

We have discussed how data are being used in the Travel and Customer Loyalty industry. Michael is also an expert in data security. He also shared how to do a proper data governance to protect their customers and his company. We also touched on the challenges and opportunities on cross-border data sharing and #cloud strategies on #BigData and #AI applications. Thank you Michael.

Stay tuned for #ToaSirDataTalk #ToaSir講數. Will share the way to access this series of mine shortly. You don’t want to miss the experience sharing from Michael and other corporate and digital leaders from key industries in #HongKong, Mainland #China Iin particular #GBA and #ASEAN.

Prior episodes of the series:
Susanna Chiu, ED, #Bonjour
https://lnkd.in/gHC9HwcD

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(Hong Kong) Met with my mentor Prof. Andrew Chan

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Really my honour to receive a copy of Professor Andrew Chan latest book from him in person on his well-known “Left-Right Circle” or #LRC #左右圈。Find out more about Professor Chan’s book here.
https://lnkd.in/e-hR5nsX

I was in fact inspired by Professor Chan to write my book #數碼力大提升。 I also talked about the LRC in the context of #DigitalTransformation in my book. What a journey!

Appreciate all your support to my book. The 1st print of my book was sold out. The 2nd print is being reprinted by the publisher #天窗出版社。
https://lnkd.in/gN-TJvJ

Thanks Professor Chan for being my inspirational mentor in my journey as well as many #CUHK #CUHKEMBA and #CUHKMBA Alumni and students. I visited his #GBABusinessSchool in July and exchanged ideas on cultivating talents for the #GBA development. I also delivered a copy of my book to him.
https://lnkd.in/e-S6dU7n

The school is another meaningful and impactful chapter for Professor Chan. Wish Professor all the best in his new journey.

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(Hong Kong) GBA Insurance Award 2021 – Hong Kong Region

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#Insurance opportunities in the Greater Bay Area are tremendeous. To recognize the contribution of insurance companies to the growth of this emerging market, Hong Kong #MetroFinance #MetroRadio had presented a series of awards to the best insurers and talents yesterday. Find out more here:https://lnkd.in/gNT_uTj

Congratulations to all the winners. I was one of the judges there representing the #Innovation and #Technology industry. I was so pleased to present the following awards to #AIA HK – the winner of the Best InsurTech, Best Online Platform & Best Anti-Covid19 Contribution. Impressive! They set a great example on how to make use #BigData, #AI & #Platform to create a personalized seemless experience for their customers. To find out more, please watch this video on their #SuperConnect platform here.
https://lnkd.in/gygZUhp

Influential leaders from the insurance industry shared their views on the opportunities and challenges in #GBA. Glad to meet two outstanding leaders of Hong Kong, Dr. Michael Chan 陳裕光博士 & JP Simon Wong 黃家和太平紳士. They were also judges of the awards.

Appreciate #MetroFinance #新城財經台 宋文禧先生, 魏美珍小姐， Alaric Chu 朱子昭 & teammates to organise this great awards. Our #InsurTech #entrepreneurs #startups will surely energize this growth further. Keep it going.

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(Hong Kong) Vetting Meeting of Cyberport Incubation Programme

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It was a fruitful day in #Cyberport together with Rocky Cheng #BOCHK, Michael Leung #BOA, Dr Wendy Woon Ming LEE #AutoDesk and Justin Leung #YCP. We were in the vetting meeting to select #startups to join Cyberport #Incubation Programme #CIP.

Again, quite a few passionate and elite #entrepreneurs applied for the programme. Great innovations on #FinTech, #InsurTech, #AI, #EdTech, #HealthTech, #PropTech, #DigitalEntertainment, #LifeStyle, #SmartCity, etc. Impressive that a few of them have already had footprint or have their plan and ambition to go after #ASEAN and #GBA markets.

Thanks Cyberport’s team Eric Chan Alice So William Lau Steve Lam and many others for all their effort behind the scene. Keep it going and add oil.

We had lunch in the Interval/Farmacy restaurant in Cyberport. They served vegetables from #Farmacy which use technologies to provide farming at store. Thanks Raymond Mak for making it happened there. Tasty and healthy plus nice environment.

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(Hong Kong) CEO Interview: Seize the opportunities in the Greater Bay Area

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Glad to share my view on the opportunities & challenges in #GBA with 2 passionate, innovative & elite #CEOs of two #Tech #startups, Andy Kwok #OpenCertHub and Wiva Wei #MatrixSense from Hong Kong today. We were interviewed by CTgoodjobs on the theme of preparing talents to seize the opportunities and manage challenges in the #GreaterBayArea.

#GBA is a new market to many startups. It has its own uniqueness & challenges but at the same time it has huge market potential. Whenever we enter into a new market, we will have these issues. GBA has no difference. Hong Kong talents can go after this market gradually. From knowing the market, building the people networks, identifying product-market fit to engaging with the right partners and investors.

In terms of skills, apart from Putonghua, Cantonese and English, the young talents need to pick up another important language called #DataLiteracy. Enterprises in GBA badly need not just IT staff but also non-IT staff to master data literacy to sharpen their competitiveness locally and globally.

Appreciate Cindy Chan and Regina Tam Natalie Fong from #CTgoodjobs for the interviews. Will share the contents once it is published. Stay tuned.

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(Hong Kong) Explore Opportunities to Expand Business in Rising ASEAN Countries!

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#ASEAN is the #NextBigThing for startups from #HongKong, #GreaterBayArea #GBA as well as #mainland #startups. ASEAN has close to 650 million people with growing number of middle class and millennials.

On one hand, the local startup ecosystems in ASEAN countries are heating up with rapidly-rising middle class, great government initiatives for tech startups, #VC and #CVC investors’ appetite on tech, certainly innovative #entrepreneurs and more. #GoJek and #Tokopedia from #Indonesia, #Lazada and #Razor from #Singapore, #Grab from #Malaysia #Singapore, #VNG from #Vietnam, just name a few. On the other hand, it has huge opportunities for startups from HK, GBA and mainland startups.

Join me to explore with entrepreneurs who have been working on their ventures in 5 major ASEAN countries including #Singapore #Malaysia #Indonesia #Thailand #Vietnam. Thanks for #HKPC Hong Kong Productivity Council to organize the forum.

Find out more and enroll here:
https://lnkd.in/g2G5EQf

Chia Hock Lai Robin Leong (CIM UK) Winnie Lee Wing Yan Dr. David Ma JOSEPH LEE, CFA ALEX Chan Jack Lim Paranee Damodaran Marius Chow Karen F. Dato’ Vimmy Yap Gopi Ganesalingam Chinawut Chinaprayoon Ridha W. See Toh Kean Yaw VS Ravi Medhy Souidi Vijay Sharma

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(Macau) Macau Gets into the Next Decade with Great Opportunities

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Macau gets into the next decade with great opportunities. It was not said for no reason.

The new government will start on 20 December 2019. It will be led by a great leader Ho Iat-seng who has extensive experience in various industries and a strong relationship with the mainland and Asia.  In addition, all casinos are required to renew their licenses by 2022. The policies of the Greater Bay Area from the Central Government will be provided more support to Macau. Portuguese-speaking countries, such as Portugal and Brazil, provide good access to their home markets plus countries in Europe and Latin America. More are being explored like RMB Clearing, Stock Exchange, Green Financing, Smart City, MICE, etc. Certainly, there are challenges to be resolved by the new administration together with the business and academic leaders in Macau.

In the past few years, I have been contributing to the government, business and academic communities in Macau especially on innovation and Technology (FinTech, AI, Big Data, Smart City ), Entrepreneurship, Talent Development, and Training areas.

If you are interested in sharing your knowledge and contributing your expertise with Macau or if you have ideas or plans to leverage these opportunities in Macau, please feel free to contact me for potential collaboration.  Let’s nurture Macau to be another great and smart city in the Greater Bay Area and contribute to improving the quality of lives and economy in the region.

Here are some of the snapshot photos taken in my engagement with Macau societies. 

[Best_Wordpress_Gallery id=”19″ gal_title=”Macau”]

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(KL, Malaysia) OpenCertHub Collaborates with Malaysia’s Big Data Ecosystem

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ASEAN countries are ramping up to seize the AI and BigData opportunities. For instance, according to a latest IDC report, AI will nearly DOUBLE the rate of INNOVATION in MALAYSIA by 2021. https://lnkd.in/fm_kaXS.  A strong demand of AI and Big Data technical and business talents are there in ASEAN.  OpenCertHub www.opencerthub.com has launched its partnership program in  KL on Sep 24,  2019 to collaborate with training institutes, universities, consulting firms, government agencies, recruitment firms, etc., to authenticate and certify AI and Big Data talents. We received great responses from Malaysia’s AI and Big Data ecosystem and have already moved forward with key partners in KL. Special thanks to MD of  KnowledgeSociety Selva Nagappan, Senior Data Scientist of MDEC ADAX Dr. Poo Kuan Hoong, GAIN Global AI Network in Malaysia and Pauline Goh from InvestKL for their support. We are also working on other ASEAN countries especially Singapore , Thailand, and Vietnam. If you were in the AI and Big Data ecosystem of these countries, we are happy to collaborate with you. Cheers.

Apart from GreaterBayArea, SouthEastAsia is another uprising region in the vibrant Asia. We are both ramping up our talents to prepare for AI & BigData Era. The Mission of OpenCertHub is to democratize data literacy and capabilities to everyone so that we are ready to take up new jobs created by AI instead of being replaced. We need not just DataScientist but also CitizenDataScientist. “Reskill Everyone for the Unprecedented DataEconomy” is the main theme of our upcoming workshop in KualaLumpur Malaysia on Sep 24 pm. It is our honour to co-organize it with GAIN Global Artificial Intelligence Network in Malaysia. It is a conjunction with the NextBigTech Asia 2019 conference organized by MDEC in KL last week. https://lnkd.in/frzHw3n We welcome partners and enterprises to join us to explore how we can collaborate to furthur strengthen the Data Economy in Malaysia. Please see the details on the poster below and the QR code for registration details. We will continue collaborating with SE Asia’s AI and big data ecosystem. See you soon. To learn more about the concept of the big data democratization, please read one of my interviews on the capacity of the Chairman of OpenCertHub. “Data Quotient”​ (DQ) – New Competence in the Digital Age https://lnkd.in/fwqbUff

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