DataDriven

Grateful that Hang Seng Bank, one of the major banks in Hong Kong, is determined to become a data-driven leader in the financial services. Appreciate the vision and leadership from the bank’s senior management to make this happen. It really sets a great example for Hong Kong companies to treat data as their strategic asset and how data play a game changer role in the Digital Economy.

Apart from data and technology parts, Data Literacy is equally critical for the success of a data-driven enterprise. Apart from English and Chinese, do you speak #Data? According to Gartner, Data is the second business language in the Digital Economy. Every employee, not just data team and IT team, needs to speak data to communicate with, argue with and persuade customers, colleagues, bosses, investors, partners, literally everyone around you. This is one of the top Future Skills ranked by almost all leading research firms.

It is my pleasure and honour having this opportunity to lead and deliver our Data Literacy Empowerment Programme #DLEP to the bank. DLEP aims to democratise data literacy to the majority of the workforce through a series of data literacy executive roundtables, experiential workshops, group projects, mentoring sessions, hackathons and more for the bank. It emphasizes on data mindset and culture, data storytelling, machine learning applications and hands-on experience. Thanks to the trust and support from Hang Seng Bank’s senior management especially the leadership from Patrick Khong, CDO of HASE, my CUHK’s teammates and OpenCertHub Academy’s data experts.

Higher customer expectations on digital experience and keen competition from data savvy banks and FinTech startups are some of key drivers for us to create this DLEP programme. In fact, it happened in not just financial services but also most of the major traditional industries.

If you would like to know more about our DLEP to ride on the journey of becoming a data-driven enterprise, I am happy to share my thoughts with you.

#CUHK #ABIP #CUHKEMBA #CUHKMBA CUHK Business School
#HangSengBank #HASE
#FinancialServices #Banking #FinTech
#DataLiteracy #DataDriven
#BigData #AI #MachineLearning
#DataMindset #DataCulture #DataStoryTelling
#OpenCertHub #OpenCertHubAcademy

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I was impressed by #ICBC Asia in the way how their senior management took #AI, #BigData and #FinTech seriously. Usually, most of the senior leaders will only stay for 30 minutes of a training class and will excuse themselves from it. This time was very different.
All their top and senior management, including Chairman and Executive Director, actively participated in my AI and Big Data class. Guess what? They stayed till the very end of my class and actively participated in the whole day.

Really appreciate their leadership to demonstrate and lead by example. Their top management believe that continuous learning is the way to stay relevant and competitive in their financial services industry. By doing it themselves, it brings culture change to their colleagues.

My class today was on the Power Duo of AI and Big Data. It is a part of the Digital Leadership Series that I designed and led for the Asia Pacific Institute of Business #APIB of the #CUHK Business School.

I started my class today with a clear message to the ICBC team that they need to speak one more language on the top of Chinese and English in the digital economy. That is #Data. In order to be a #AIFirst and #DataDriven bank, everyone in the company has to have basic to advanced #DataLiteracy. Reskilling them on data is not an option but a necessity.

We then explained the AI and #MachineLearning technologies, business models and data monetization concepts to them. We also explored new AI applications in #FinancialServices and #DataGovernance with them. “Seeing Is Believing It”. I invited Patrick Tsoi, a veteran in #DataScience to use real data to demonstrate the power of Big Data in financial services. Thank you Patrick, ICBC team and CUHK team.

It is just a good start for the #DigitalTransformation for ICBC Asia. It is a journey and we are happy to contribute along with the team.

Keep Reading

(Hong Kong) Newly Launched Data Literacy Empowerment Programme by Hang Seng Bank

(Hong Kong) “Power Duo of AI and Big Data” Training for ICBC Asia