The 2nd episode of our #FoodTech Series was done today in #HKPC. It is a part of our #Innopreneur Forum Series. It aims to bring leaders from Hong Kong to share their experiences to use #Innovation & #Technology to empower their business & solve problems. #SMEs can learn from them to accelerate their #DigitalTransformation.
Today, we had 4 leaders on my panel to share their experiences. Really appreciate their contribution.
Ryan Lai #Foodpanda
Jason C. #和田便當 Wada Bento
Calvin Tse #金記控股
Polly L. #Xero
Here are my key takeaways:
1. Pick the right staff with a passion for transformation to lead innovation projects.
2. Benchmark units with innovation & those who are behind, reward those who have tried.
3. Collaboration with #ecosystem is in fact a key competitive advantage especially sharing & integrating data to co-create values for customers.
4. Make use of algorithms and big data to drive customer experience and engagement
5. Patience is vital as digital transformation takes longer than we planned but we have to start now or it is too late.
Please refer to https://lnkd.in/gHMn3HV on the 1st episode of our Food Tech forum. Our 3rd forum will be on #MarketingTech in July. Stay tuned. Thanks HKPC Karen F. Marius Chow Kylie Lau & others to make this happen.
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