𝐖𝐡𝐚𝐭 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞𝐬 𝐍𝐞𝐞𝐝 𝐭𝐨 𝐓𝐡𝐫𝐢𝐯𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐀𝐈 𝐄𝐫𝐚: 𝟖 𝐊𝐞𝐲 𝐓𝐚𝐤𝐞𝐚𝐰𝐚𝐲𝐬 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝐇𝐊𝐒𝐓𝐏 𝐀𝐈 𝐅𝐨𝐫𝐮𝐦

Honoured to have moderated two insightful panels with Alex Barder at the HKSTP Partnerships #HKSTP AI Forum on 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐞𝐝 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞: 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐧𝐠 𝐀𝐈 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐟𝐨𝐫 𝐂𝐨𝐫𝐩𝐨𝐫𝐚𝐭𝐞 𝐒𝐮𝐜𝐜𝐞𝐬𝐬. The Forum was a full house of enterprise leaders and AI startups — the energy & cross‑sector exchange were inspiring.

Thanks to all speakers & panelists, for the rich, forward‑looking discussions. Hong Kong’s AI momentum is accelerating — powered by innovation, governance & human judgment. ELSIE G. #BOCHK, Kevin Lee #SOCAM, Dr. Hui #HKPolice, Aldric Chau #CathayPacific, Edison Sam #AIA, Janice Sue Wong #NanFung and Samuel Lo #Nvidia as our keynote speaker.

Here are 𝐦𝐲 𝟖 𝐤𝐞𝐲 𝐭𝐚𝐤𝐞𝐚𝐰𝐚𝐲𝐬 on what enterprises need to thrive in the AI era:

1️⃣ 𝐌𝐢𝐧𝐝𝐬𝐞𝐭 𝐦𝐚𝐭𝐭𝐞𝐫𝐬
AI will keep reshaping our roles. The organisations that win are those where people embrace change & adapt positively.

2️⃣ 𝐓𝐮𝐫𝐧 𝐜𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐢𝐧𝐭𝐨 𝐚𝐧 𝐀𝐈 𝐚𝐥𝐥𝐲
Compliance protects us but can slow innovation. Let compliance teams use AI to solve their own pain points — once they feel the value, they become supporters, not blockers.

3️⃣ 𝐒𝐞𝐜𝐮𝐫𝐞 𝐞𝐚𝐫𝐥𝐲 𝐛𝐮𝐲‑𝐢𝐧
Engage stakeholders at the ideation stage. Early involvement builds ownership, smoother alignment & easier budget approval later.

4️⃣ 𝐄𝐧𝐜𝐨𝐮𝐫𝐚𝐠𝐞 𝐮𝐬𝐚𝐠𝐞 𝐛𝐞𝐟𝐨𝐫𝐞 𝐬𝐭𝐫𝐢𝐜𝐭 𝐊𝐏𝐈𝐬
In early adoption, focus on experimentation & usage rather than immediate ROI. Trust that value will emerge — KPIs can follow once adoption matures.

5️⃣ 𝐁𝐚𝐥𝐚𝐧𝐜𝐞 𝐯𝐚𝐥𝐮𝐞 𝐚𝐜𝐫𝐨𝐬𝐬 𝐚𝐥𝐥 𝐬𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫𝐬
In industries like insurance, AI must benefit HQ, agents and customers. Adoption only scales when all three levels see clear value.

6️⃣ 𝐃𝐞𝐬𝐢𝐠𝐧 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐣𝐨𝐮𝐫𝐧𝐞𝐲
Customers and tenants are not single transactions. AI helps anticipate needs, nurture communities and build true Customer 360 understanding.

7️⃣ 𝐀𝐈 𝐞𝐯𝐨𝐥𝐯𝐞𝐬 𝐟𝐚𝐬𝐭 — 𝐬𝐨 𝐦𝐮𝐬𝐭 𝐰𝐞
Continuously retrain models, build AI Academies with certification, and look for 3–6 month quick wins while staying ready for the next breakthrough.

8️⃣ 𝐇𝐮𝐦𝐚𝐧𝐬 𝐬𝐭𝐢𝐥𝐥 𝐬𝐞𝐭 𝐭𝐡𝐞 𝐝𝐢𝐫𝐞𝐜𝐭𝐢𝐨𝐧
As AI agents take on more tasks, humans focus on decisions, judgment, critical thinking, validation & responsible AI. Human‑in‑the‑loop remains essential to build trust & ensure safe collaboration.

A big thank‑you to HKSTP Tim Leung, Eric Or , Gladys Oon, Martin Liu, Reese Kwan, Catherine Yu & teammates for bringing it together. DALA – Data & AI Literacy Association #DALA is pleased to contributing to this forum and will keep on building a vibrant AI and data ecosystem together with HKSTP.

 

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#AILiteracy #DataLiteracy #ConnectedIntelligence